While we were right at the dawn of generative AI this time last year, we didn’t predict quite the profound impact and seismic shift it would create around the world with the introduction of ChatGPT. In our set of 2023 predictions, we did note the potential effect of LLMs, with research showing their ability to self-improve, and said, “We predict france whatsapp number data that while … this won’t drive us into a singularity moment, it will be the hot research topic of 2023 and by the end of the year will be a standard technique in all state-of-the-art, natural language processing results.” That certainly has borne itself out.
Looking at where things have come in the last year, we wanted to try our hand again at forecasting where we see the market heading in 2024 in AI and natural language processing (NLP), including how it relates to our focus on the customer experience (CX).
Jeff Catlin, EVP of AI Products at InMoment:
ChatGPT Will No Longer Be the Prevailing Technology for the Enterprise by 2025
Like most first movers in technology, ChatGPT will become less and less relevant as the year progresses. Local LLMs like Llama2 (and whatever comes next) will become the engines of corporate AI. There are many reasons for this, but data security and the ability to influence the results by augmenting a local LLM with industry-specific content are likely to be the two that drive this change.