Renewed scrutiny

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According to Clayton Utz partner, Dean Gerakiteys, “By implementing legislation like this – whether it’s the tort, or other aspects of the reforms – and having Australian end-users be very conscious now of their individual rights, it’s educating them to start asking questions they might not have been asking before.”

He said that where the law firm’s clients are active in customer-facing industries, “their teams are going to be concerned about what their customers are concerned about. “

“The more their customers know they’re getting these individual rights, or are getting things close to bolivia mobile phone numbers database what they’re seeing overseas, and the more they think there are significant reforms, that changes that discourse.”

That will force businesses to start thinking about the implications ahead of time. “Not just because they’re going to be law, but because they’re good business,” he said. “That always seems to drive behaviours, even before legislative change.”

What’s more complicated and fraught is that you also need to ensure that your business processes reflect what you say in your policy, which may require your organisation to change the way its systems work, and how you collaborate with partners whose own lawyers probably want a quick word, or maybe a very long one with lots of warrants and sub-clauses.

Pull on the thread and the whole damn rug starts to unravel.

The privacy law grants your customer a right to action – basically, a valid reason to pursue legal proceedings based on a specific set of facts or circumstances that may have caused them harm or injury, something governments have been loathe to agree to in the past, say privacy experts.