Rules for business correspondence in instant messengers

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How to write and get quick responses
Young professionals often face the fact that all work issues are resolved online in Telegram and WhatsApp messengers.

In order for this communication to be productive, develop good relations with colleagues and motivate everyone to accomplish a common task, you need to know the basic rules of business correspondence in messengers. Their essence comes down to one thing: how to make it convenient for everyone.

Here are some basic rules that will help you build albania phone number lead good relationships with a colleague, client or partner.

1. Respect your interlocutor
Respect for the interlocutor is read in one or two. There are several markers for this:

Greeting: it can be good morning, good afternoon, hello, hi - it all depends on who you are addressing and what your relationship is with the interlocutor. It is important to take into account the context.

Addressing by name: there is nothing to discuss here. The interlocutor will be pleased to hear your name and a personal address to him.

If we are talking about the first contact, it is important to write who you are, where you got the phone number from and what issue you are contacting about.

Don't break sentences into separate messages. Write briefly, the essence of your message should fit into one message. Remember: one message - one thought. Sending several messages on one issue, each containing one sentence, will only irritate your interlocutor.