Inside sales is a sales technique that was introduced in the United States in the 1980s, but has only recently started to attract attention in Japan. With the spread of the Internet, anyone can easily compare prices and purchase products, and competition has intensified. In order for companies to survive in the face of chronic labor shortages, they need to increase austria phone number resource productivity per person.
In addition, more and more companies are introducing inside sales due to the cost-effectiveness of traditional one-on-one sales, the spread of subscription businesses, and the expansion of non-face-to-face sales due to COVID-19.
By introducing inside sales, not only do sales conversion and closing rates increase, but it also has the advantage of allowing you to approach potential customers across the country through in-house work, thereby increasing the number of contacts compared to traditional sales methods.
In addition, by managing detailed customer information and sales history, issues can be identified and addressed more quickly, making overall activities more efficient and enabling optimal allocation of human and other resources.