On the other hand, it is very important to offer clients focused and relevant information, in line with the situation they are in. As is the case in the previous image, where advice is offered on how to adjust to the remote work style that was established with the pandemic. On the other hand, it is good to keep the positive aspects afloat, in the case of situations that may be overwhelming. Or even in more common cases, such as situations of returns or refunds, as this promotes calmer and more productive communication. And remember: when in doubt, always be kind and collaborative.
Feedback
In a situation like this, it is essential to have feedback from your egypt business email database users, whether through email surveys, questions on social networks... Knowing what your subscribers are like and what their concerns and sensitive issues are will help you adapt to their situation and achieve better results in your mailings.
A more efficient email marketing strategy, which will translate into greater customer loyalty. Because, by seeing more identification with a product or company, a culture of return to it is created.