The renewal should be a formality
Posted: Tue Jan 21, 2025 8:44 am
When it comes time to start the renewal process, try to get all the stakeholders in the same room or phone call to discuss all of the issues involved in their decision to renew with your company, and perhaps invest in some of your newer products. Make sure to ask what would keep them from moving forward. Present the evidence of the success that they have had with your product based on the data you have collected during your monthly calls. Have them tell you exactly what they want so that they have ownership in their new package.
If you have completed all of these steps, . Unless there has been an internal issue at the portugal phone number library company, such as a sale of the business or a radical change in how they do business, your renewal should go smoothly and free of surprises.
If you first try to address issues after the client has already decided not to renew your product, you will have a much more difficult time bringing them around, and even understanding what the true problem with your product was. Be a trusted consultant who helps your client solve problems throughout the year, and your renewals should be a natural part of your relationship with your client.
Jessica L. Benjamin is a team lead for major accounts for Monster Worldwide, where she works with Monster’s customers and account managers to implement the right solutions to increase employers’ success in hiring top talent.
If you have completed all of these steps, . Unless there has been an internal issue at the portugal phone number library company, such as a sale of the business or a radical change in how they do business, your renewal should go smoothly and free of surprises.
If you first try to address issues after the client has already decided not to renew your product, you will have a much more difficult time bringing them around, and even understanding what the true problem with your product was. Be a trusted consultant who helps your client solve problems throughout the year, and your renewals should be a natural part of your relationship with your client.
Jessica L. Benjamin is a team lead for major accounts for Monster Worldwide, where she works with Monster’s customers and account managers to implement the right solutions to increase employers’ success in hiring top talent.