Provocations and trolling
Posted: Sun Jan 26, 2025 7:11 am
Example:
Comment: "Getting into your training is a whole quest. I registered two days ago, but only got access today!"
Answer: "We are sorry that you have spent a lot of time and effort. We are aware of this problem - this is the reality of today's services. When you disable the VPN, everything works in standard mode. That is why we described detailed instructions in the registration letter. Unfortunately, few people read them. Next time, write to the feedback form right away. We wish you productive training!"
Sometimes users stir up conflict on purpose to attract attention. Reasons: psycho-emotional state, dissatisfaction with life, helplessness in solving problems, need to get rid of negativity. It is not worth working with such negativity - it is like a conversation between a deaf and a blind person. But if you still decide to respond, it is important to canada email list make it clear that you are not a "whipping boy". Sometimes such comments can be translated into humor.
Example:
Comment: "All your training is a waste of time and money. Info-Gypsies! When will you all be exposed and put in jail?"
Answer: "We checked our database and did not find you in the client lists. Did you buy our training and were not satisfied? Write what exactly and on whose behalf you bought it. We always act within the law. If this is just an unfounded statement, it is also prosecuted by law."
Armchair critics
I work with such comments with pleasure and I do it intentionally. By actively writing in the comments, you can increase the reach and bring publications to the top. It is only important to maintain a reputational background and oppose competently. In this way, you will inspire even more respect for yourself. In addition, by responding to such comments, there is an opportunity to tell more information about the product, dispel doubts and close objections from other users.
Example:
Comment: "Oh, how many sales trainings like this I've been through - all chatter and non-working tools. I was in your fourth stream, the result was almost zero."
Answer: “We have pulled up the data — you did study with us. But theory alone without practice will never give the desired result. Half of your homework assignments remained uncompleted. And even under these conditions, you had sales during the course. You still have access to the materials — you can still activate your efforts and get a much better result. It’s a pity that you missed the time for feedback — in my opinion, this is the most valuable thing in training.”
Competition
Competitors may use negative reviews to discredit the company/expert.
These comments are most often paid for and are immediately noticeable not only to you, but also to potential clients. When working on them, it is necessary to operate with professional facts and evidence to the contrary, to outline the boundaries of the legality and validity of the accusations.
Comment: "Getting into your training is a whole quest. I registered two days ago, but only got access today!"
Answer: "We are sorry that you have spent a lot of time and effort. We are aware of this problem - this is the reality of today's services. When you disable the VPN, everything works in standard mode. That is why we described detailed instructions in the registration letter. Unfortunately, few people read them. Next time, write to the feedback form right away. We wish you productive training!"
Sometimes users stir up conflict on purpose to attract attention. Reasons: psycho-emotional state, dissatisfaction with life, helplessness in solving problems, need to get rid of negativity. It is not worth working with such negativity - it is like a conversation between a deaf and a blind person. But if you still decide to respond, it is important to canada email list make it clear that you are not a "whipping boy". Sometimes such comments can be translated into humor.
Example:
Comment: "All your training is a waste of time and money. Info-Gypsies! When will you all be exposed and put in jail?"
Answer: "We checked our database and did not find you in the client lists. Did you buy our training and were not satisfied? Write what exactly and on whose behalf you bought it. We always act within the law. If this is just an unfounded statement, it is also prosecuted by law."
Armchair critics
I work with such comments with pleasure and I do it intentionally. By actively writing in the comments, you can increase the reach and bring publications to the top. It is only important to maintain a reputational background and oppose competently. In this way, you will inspire even more respect for yourself. In addition, by responding to such comments, there is an opportunity to tell more information about the product, dispel doubts and close objections from other users.
Example:
Comment: "Oh, how many sales trainings like this I've been through - all chatter and non-working tools. I was in your fourth stream, the result was almost zero."
Answer: “We have pulled up the data — you did study with us. But theory alone without practice will never give the desired result. Half of your homework assignments remained uncompleted. And even under these conditions, you had sales during the course. You still have access to the materials — you can still activate your efforts and get a much better result. It’s a pity that you missed the time for feedback — in my opinion, this is the most valuable thing in training.”
Competition
Competitors may use negative reviews to discredit the company/expert.
These comments are most often paid for and are immediately noticeable not only to you, but also to potential clients. When working on them, it is necessary to operate with professional facts and evidence to the contrary, to outline the boundaries of the legality and validity of the accusations.