" Most operators have their own software that recognizes automated calls
Posted: Mon Jan 27, 2025 3:49 am
The new rules are described in a draft government resolution, public discussion of which began on December 15.
Such services already exist: some IT companies release similar applications. The Ministry of Digital Development proposes to make the service free and built-in by default. The switzerland cell phone number list agency discussed the initiative with market participants.
. Such software analyzes the history of the number: the number of outgoing calls, the percentage of incoming/outgoing calls, the duration of the call and other criteria. This data helps operators identify spam and decide whether to block the call ," a representative of the press service of the Ministry of Digital Development told ComNews .
The Director for Prevention of Fraud and Income Loss at PJSC MegaFon confirmed: "We already have a system for identifying and blocking auto-dialers. We expect that the initiative of the Ministry of Digital Development will help us combat these calls more effectively."
Tele2 also supports the initiative, as unwanted calls on operator networks are growing. "For legal organizations that inform clients with their consent, the initiative does not pose any risks," emphasized a representative of the operator's press service. "There is a technical possibility for its implementation, but a number of points should be clarified. For example, it is necessary to clearly configure the algorithms for identifying spam autodialers. Such criteria may include the mass of outgoing calls from one A-number, minimal breaks between calls, similar duration of dialing or connection, the same reaction of the client to the call, for example, dropping the call or connection, complaints about their receipt."
"Automatic dialing has become a common tool for promoting services. It does not find a response from subscribers, therefore it is prohibited by Article 18 of the Law "On Advertising", - the press service of the Ministry of Digital Development reminded. - According to companies, the innovation can become not only an obstacle to spam, but also an obstacle for fraudsters. If technically possible, operators will also inform subscribers which company is calling them. The smartphone screen will display the caller's number and signature, for example, a medical center, bank or other institution and its name. As a result, there will be fewer advertising calls, and the subscriber will understand who is calling and whether to pick up the phone."
And FG Finam analyst Leonid Delitsyn noted that, according to estimates published in the media, in the US in 2019 , half of the calls were already robots. " Not all of these calls are autodialers, that is, calls from robots to random numbers, but most of these calls are perceived by subscribers as useless and annoying spam activity. Operators promote the service of blocking and autodialers among clients. But I, as a subscriber, have not subscribed to it , because, in a funny way, the operator usually reminds me of this opportunity after a completely legitimate call from a bank or another operator. Apparently, operators remind me of this service when they are sure that they have not made a mistake about the source of the call, and in this case the source is a provider of services useful to me. On the other hand, after spammers' calls, the operator usually does not offer me anything, probably because they cannot determine with certainty that these are spammers. Therefore, I think that subscribing to the service of blocking autodialers is not very popular with subscribers yet, and operators will not incur large losses due to the fact that they will have to provide it for free, "he believes .
Autodialer is a method of dialing random numbers to subscribers. The company creates its own or buys ready-made software, and the program calls random numbers. The system can make more than 300 calls at a time. When the subscriber answers the call, he can hear a pre-recorded voice message or the program can switch it to a person.
Such services already exist: some IT companies release similar applications. The Ministry of Digital Development proposes to make the service free and built-in by default. The switzerland cell phone number list agency discussed the initiative with market participants.
. Such software analyzes the history of the number: the number of outgoing calls, the percentage of incoming/outgoing calls, the duration of the call and other criteria. This data helps operators identify spam and decide whether to block the call ," a representative of the press service of the Ministry of Digital Development told ComNews .
The Director for Prevention of Fraud and Income Loss at PJSC MegaFon confirmed: "We already have a system for identifying and blocking auto-dialers. We expect that the initiative of the Ministry of Digital Development will help us combat these calls more effectively."
Tele2 also supports the initiative, as unwanted calls on operator networks are growing. "For legal organizations that inform clients with their consent, the initiative does not pose any risks," emphasized a representative of the operator's press service. "There is a technical possibility for its implementation, but a number of points should be clarified. For example, it is necessary to clearly configure the algorithms for identifying spam autodialers. Such criteria may include the mass of outgoing calls from one A-number, minimal breaks between calls, similar duration of dialing or connection, the same reaction of the client to the call, for example, dropping the call or connection, complaints about their receipt."
"Automatic dialing has become a common tool for promoting services. It does not find a response from subscribers, therefore it is prohibited by Article 18 of the Law "On Advertising", - the press service of the Ministry of Digital Development reminded. - According to companies, the innovation can become not only an obstacle to spam, but also an obstacle for fraudsters. If technically possible, operators will also inform subscribers which company is calling them. The smartphone screen will display the caller's number and signature, for example, a medical center, bank or other institution and its name. As a result, there will be fewer advertising calls, and the subscriber will understand who is calling and whether to pick up the phone."
And FG Finam analyst Leonid Delitsyn noted that, according to estimates published in the media, in the US in 2019 , half of the calls were already robots. " Not all of these calls are autodialers, that is, calls from robots to random numbers, but most of these calls are perceived by subscribers as useless and annoying spam activity. Operators promote the service of blocking and autodialers among clients. But I, as a subscriber, have not subscribed to it , because, in a funny way, the operator usually reminds me of this opportunity after a completely legitimate call from a bank or another operator. Apparently, operators remind me of this service when they are sure that they have not made a mistake about the source of the call, and in this case the source is a provider of services useful to me. On the other hand, after spammers' calls, the operator usually does not offer me anything, probably because they cannot determine with certainty that these are spammers. Therefore, I think that subscribing to the service of blocking autodialers is not very popular with subscribers yet, and operators will not incur large losses due to the fact that they will have to provide it for free, "he believes .
Autodialer is a method of dialing random numbers to subscribers. The company creates its own or buys ready-made software, and the program calls random numbers. The system can make more than 300 calls at a time. When the subscriber answers the call, he can hear a pre-recorded voice message or the program can switch it to a person.