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Posted: Mon Jan 27, 2025 8:09 am
The cosmetics industry was affected by the COVID-19 pandemic and saw its market size shrink for a time. In particular, the cosmetics industry was advised to avoid contact, making it difficult to conduct face-to-face sales, as had been done up until now. However, as time passed, restrictions on going out were relaxed and opportunities to wear makeup increased, and the market is showing signs of recovery. As the market recovered, the percentage of companies operating e-commerce sites in addition to selling in brick-and-mortar stores also increased.
Especially now that online purchasing has become vietnam telegram database the norm, utilizing e-commerce sites is essential to increasing sales. However, in the traditional cosmetics industry, it was common to sell products by meeting customers face-to-face and listening to their requests. Therefore, some people may feel that EC sites cannot provide the same kind of proposals that meet customer needs. The tool that can solve these problems is the CRM system. By utilizing the CRM system, you can collect customer feedback just like in a brick-and-mortar store and make optimal proposals.
In this article, we will focus on how a CRM system can help the cosmetics industry enter the e-commerce market. We will also provide some examples of how to choose the right tool and some examples of how to implement it. Introducing must-read know-how materials for those getting started with customer data management! Introducing must-read know-how materials for those getting started with customer data management! This is the perfect resource for anyone considering using CRM, as it explains efficient ways to format customer data and create a database.
Especially now that online purchasing has become vietnam telegram database the norm, utilizing e-commerce sites is essential to increasing sales. However, in the traditional cosmetics industry, it was common to sell products by meeting customers face-to-face and listening to their requests. Therefore, some people may feel that EC sites cannot provide the same kind of proposals that meet customer needs. The tool that can solve these problems is the CRM system. By utilizing the CRM system, you can collect customer feedback just like in a brick-and-mortar store and make optimal proposals.
In this article, we will focus on how a CRM system can help the cosmetics industry enter the e-commerce market. We will also provide some examples of how to choose the right tool and some examples of how to implement it. Introducing must-read know-how materials for those getting started with customer data management! Introducing must-read know-how materials for those getting started with customer data management! This is the perfect resource for anyone considering using CRM, as it explains efficient ways to format customer data and create a database.