The Kanban board is another elementary part of the contact form
Posted: Tue Jan 28, 2025 4:05 am
With the Kanban board you always have all your tasks in view
This means that each employee only sees their own tickets and does not have to work in the table view of the contact form. Within the board, the tickets can be opened with one click to view all information and linked columns. When a task has been processed or completed, the ticket can be dragged and dropped into another status card - just like with other Kanban tools.
Step Actively and quickly check satisfaction
In the first step, we created an excellent basis for increasing customer brazil rcs data satisfaction and working on a quick solution to the problem from scratch using the contact form as a ticket system. The second step should be to actively query customer satisfaction (subsequently or generally). After all, how else would you know how satisfied customers were or are with the service?
You can also actively query customer satisfaction using a web form
Your customers can use the following information to rate your service or products
We have created a second table that serves as the basis for another web form. Although satisfaction can be measured independently of contact with customer support, it is a good idea to have your customers rate their experience with support in order to drive continuous improvements. This way, you can learn a lot from the customer experience.
This means that each employee only sees their own tickets and does not have to work in the table view of the contact form. Within the board, the tickets can be opened with one click to view all information and linked columns. When a task has been processed or completed, the ticket can be dragged and dropped into another status card - just like with other Kanban tools.
Step Actively and quickly check satisfaction
In the first step, we created an excellent basis for increasing customer brazil rcs data satisfaction and working on a quick solution to the problem from scratch using the contact form as a ticket system. The second step should be to actively query customer satisfaction (subsequently or generally). After all, how else would you know how satisfied customers were or are with the service?
You can also actively query customer satisfaction using a web form
Your customers can use the following information to rate your service or products
We have created a second table that serves as the basis for another web form. Although satisfaction can be measured independently of contact with customer support, it is a good idea to have your customers rate their experience with support in order to drive continuous improvements. This way, you can learn a lot from the customer experience.