Problem-Solution Narrative: A B2B russian email list Copywriter’s Guide to Closing the Deal He often uses a problem-solving framework when telling stories. Schwartz will illuminate a relevant issue the audience may be facing, strengthening their emotional connection. If he were talking about a dying person in a hospital, he would describe their pain, their loneliness, and the extent to which the doctors examined them. Then, “I transition seamlessly to presenting the product or service as the ideal solution, escaping from the cold bedroom into warm, personalized attention that brings sanity.

Illustrate benefits through scenarios: Rather than listing features like most B2B copywriters, Schwartz communicates the benefits of a product or service through vivid scenarios and narrative. He paints a picture of the positive outcomes and transformations that can result from using the solutions he promotes. To capture the attention of busy CEOs, he writes: "For the executive who wants to know about every important new development that the experts know about...and who wants to know in a matter of seconds exactly what each one means to him.