Chatra: advantages and features
Posted: Sun Dec 22, 2024 9:18 am
What are we talking about? "Chatra" is software for communication with website visitors and company clients. The platform is used to receive feedback, consult, increase conversion and sales on the web resource.
What to pay attention to? The program is Russian-language, with a simple interface and functionality that covers the needs of small, medium and large companies. To use the service, you need to place the code on the site and configure it.
In this article:
The essence and functionality of "Chatra"
Who is Chatra suitable for?
Pros and cons of Chatra
Registration and numbers (south korean tv series) basic setup of "Chatra"
Setting up the functionality of "Chatra"
Chatra Integrations
Comparison of Chatra with JivoSite
Alternative to "Chatra"
Frequently Asked Questions about Chatra
In-Depth Guide: How to Cut Your Ad Costs by 25% with Artificial Intelligence
Download for free
The essence and functionality of "Chatra"
The Chatra platform is an innovative solution for interacting with website guests and customers online. It offers a wide range of features, including live chat, customer messaging, and chatbots, to improve customer service and increase conversion.
With the help of the service "Chatra" companies can install a chat widget on their web resource, giving visitors the opportunity to start a conversation with an operator in real time. This communication channel allows you to provide support, answer customer questions and help them make a purchase.
The essence and functionality of "Chatra"
Source: shutterstock.com
Chatra offers the ability to use an automated chatbot to resolve standard customer queries and provide immediate responses. Additionally, the chatbot can be customized to understand the specifics of the business and provide accurate information to customers.
The functionality of the Chatra service includes:
the ability to answer questions and solve customer problems to increase conversion. Communicate with visitors in real time via chat or use an offline messenger to respond to messages at a convenient time.
Vary your communication methods — email, social platforms, corporate VK pages — and respond to requests from different sources, managing them through a centralized panel.
Monitor your website visitors' activity in real time by analyzing geolocation and pages viewed to send personalized messages and increase conversions.
To automate processes, use chatbots, automate message sending, collect contact information, and create a subscriber base. Set up auto-responses to the most frequently asked questions to help visitors and save your team's resources.
To stay in constant touch with your customers, it is recommended to download the Chatra mobile app and communicate with them wherever you are.
Who is Chatra suitable for?
This online service covers a wide range of users, applicable to all online platforms where goods, services and works are traded and customer feedback is required.
The main target audience of this service is online stores, because the success of online sales directly depends on the effectiveness of customer service. Even casual visitors can become regular customers of an online store and make a purchase if they receive timely assistance, see favorable offers and promotions of an existing online store.
Who is Chatra suitable for?
Source: shutterstock.com
This service is irreplaceable if you need to instantly provide customers with information about products, prices, and exclusive promotions of an online store. Delays in e-commerce most often result in the loss of a customer.
Fast responses to requests and competent consultations from specialists from the online store support department are the key to active trading and high profitability of the online trading business.
Read also!
"32 Methods of Finding and Attracting Clients"
Read more
Pros and cons of Chatra
Pros :
Storage of chat history and unfinished messages in the input field. Dialogues are saved even after the visitor closes the browser.
Personalization for better perception. The service gives names and color tags to unfamiliar users, which makes the work easier for employees.
Group chats. Operators see messages from all visitors and can help each other.
Even load distribution. Customer service is provided by employees who respond quickly. In case of late response, Chatra will offer to contact other operators.
Confidential encryption: Chat protects information using advanced SSL technology.
Language detection. Communication with visitors occurs in their native language, automatically detected through the browser language.
Possibility of editing messages. The operator has the ability to correct or delete sent text messages.
The chat is adapted to work on all types of devices.
Using a chatbot to automate processes.
Innovative functionality "Automated actions".
List of active online visitors for effective communication with them.
What to pay attention to? The program is Russian-language, with a simple interface and functionality that covers the needs of small, medium and large companies. To use the service, you need to place the code on the site and configure it.
In this article:
The essence and functionality of "Chatra"
Who is Chatra suitable for?
Pros and cons of Chatra
Registration and numbers (south korean tv series) basic setup of "Chatra"
Setting up the functionality of "Chatra"
Chatra Integrations
Comparison of Chatra with JivoSite
Alternative to "Chatra"
Frequently Asked Questions about Chatra
In-Depth Guide: How to Cut Your Ad Costs by 25% with Artificial Intelligence
Download for free
The essence and functionality of "Chatra"
The Chatra platform is an innovative solution for interacting with website guests and customers online. It offers a wide range of features, including live chat, customer messaging, and chatbots, to improve customer service and increase conversion.
With the help of the service "Chatra" companies can install a chat widget on their web resource, giving visitors the opportunity to start a conversation with an operator in real time. This communication channel allows you to provide support, answer customer questions and help them make a purchase.
The essence and functionality of "Chatra"
Source: shutterstock.com
Chatra offers the ability to use an automated chatbot to resolve standard customer queries and provide immediate responses. Additionally, the chatbot can be customized to understand the specifics of the business and provide accurate information to customers.
The functionality of the Chatra service includes:
the ability to answer questions and solve customer problems to increase conversion. Communicate with visitors in real time via chat or use an offline messenger to respond to messages at a convenient time.
Vary your communication methods — email, social platforms, corporate VK pages — and respond to requests from different sources, managing them through a centralized panel.
Monitor your website visitors' activity in real time by analyzing geolocation and pages viewed to send personalized messages and increase conversions.
To automate processes, use chatbots, automate message sending, collect contact information, and create a subscriber base. Set up auto-responses to the most frequently asked questions to help visitors and save your team's resources.
To stay in constant touch with your customers, it is recommended to download the Chatra mobile app and communicate with them wherever you are.
Who is Chatra suitable for?
This online service covers a wide range of users, applicable to all online platforms where goods, services and works are traded and customer feedback is required.
The main target audience of this service is online stores, because the success of online sales directly depends on the effectiveness of customer service. Even casual visitors can become regular customers of an online store and make a purchase if they receive timely assistance, see favorable offers and promotions of an existing online store.
Who is Chatra suitable for?
Source: shutterstock.com
This service is irreplaceable if you need to instantly provide customers with information about products, prices, and exclusive promotions of an online store. Delays in e-commerce most often result in the loss of a customer.
Fast responses to requests and competent consultations from specialists from the online store support department are the key to active trading and high profitability of the online trading business.
Read also!
"32 Methods of Finding and Attracting Clients"
Read more
Pros and cons of Chatra
Pros :
Storage of chat history and unfinished messages in the input field. Dialogues are saved even after the visitor closes the browser.
Personalization for better perception. The service gives names and color tags to unfamiliar users, which makes the work easier for employees.
Group chats. Operators see messages from all visitors and can help each other.
Even load distribution. Customer service is provided by employees who respond quickly. In case of late response, Chatra will offer to contact other operators.
Confidential encryption: Chat protects information using advanced SSL technology.
Language detection. Communication with visitors occurs in their native language, automatically detected through the browser language.
Possibility of editing messages. The operator has the ability to correct or delete sent text messages.
The chat is adapted to work on all types of devices.
Using a chatbot to automate processes.
Innovative functionality "Automated actions".
List of active online visitors for effective communication with them.