Product quality issues
Posted: Mon Feb 10, 2025 10:52 am
Honest, objective, even deserved negativity. If it corresponds to reality. If you really have quality slumps, then this is what you need to deal with first. Make sure that the client's expectations match reality, so that everything you say about your product is actually in it. In general, eliminate the root cause. In general, this approach should be the basis for all work with reviews. If you praised something, consider what exactly the client likes. If you criticized it, find a growth point in it.
Cheating the client
Both intentional and accidental. Online users denmark mobile database often complain that advertising is very different from reality, that the company does not provide important information about its product, that the promised conditions were not provided. A simple example of deception: shampoo promises super volume after the first use, confirms this with photos, but in reality there is no such effect. Girls who did not get what they expected can easily raise a wave of negativity on the Internet.
Problems with customer service
This includes the inability to reach managers, too passive communication, and rudeness of employees. And much more. Dissatisfaction can also be caused by an unequal reaction. For example, if the courier service offers a ridiculous compensation for damage to an expensive item delivered.
Cheating the client
Both intentional and accidental. Online users denmark mobile database often complain that advertising is very different from reality, that the company does not provide important information about its product, that the promised conditions were not provided. A simple example of deception: shampoo promises super volume after the first use, confirms this with photos, but in reality there is no such effect. Girls who did not get what they expected can easily raise a wave of negativity on the Internet.
Problems with customer service
This includes the inability to reach managers, too passive communication, and rudeness of employees. And much more. Dissatisfaction can also be caused by an unequal reaction. For example, if the courier service offers a ridiculous compensation for damage to an expensive item delivered.