Dare to start the conversation
Posted: Wed Feb 12, 2025 10:13 am
Adored company
Apple fanApple is an example of an 'adored company'. They are convinced of themselves and go their own way. That is their strength. Now with the whole debacle surrounding the new maps in iOS and the excuses they have made for this, you see that they are also taking a different path. If this is the path they are going to take, will this be the end of Apple? According to Steven, it is only possible to maintain a certain level of arrogance as long as you actually deliver something. The expectations surrounding Apple's products are so high. It has become almost impossible for them to continue to meet them. You also see that the expectations of the consumer shift when, for example, the organization lags behind with results. Even an organization like Apple will then increasingly shift towards a 'conversation company.'
Conversation company
Finally, the 'conversation company'. I will stick with the example of the Tomorrowland organisation. Do they switzerland telegram data have no fear at all and are they so convinced of themselves? According to Steven, they have courage and self-confidence without being arrogant. You only command respect if you can actually make what you have outlined come true. It is not bad to make mistakes, organisations do not have to be afraid of them. It is about the action you take on them. According to Steven, we are often too reactive and it is more important to respond proactively to mistakes that have been made. It should become a priority for every company to be able to improve the service where it can.
Dare to choose what you want to stand for as an organization and implement this in all aspects of the organization. Self-confidence comes when your corporate values, culture and identity are optimally aligned. If something goes wrong, dare to start the conversation. There is still so much conversation potential waiting for every organization. Dare to start the conversation with your customers and be proactive in your communication instead of reactive. Don't be guided by fear, but by self-confidence.
Apple fanApple is an example of an 'adored company'. They are convinced of themselves and go their own way. That is their strength. Now with the whole debacle surrounding the new maps in iOS and the excuses they have made for this, you see that they are also taking a different path. If this is the path they are going to take, will this be the end of Apple? According to Steven, it is only possible to maintain a certain level of arrogance as long as you actually deliver something. The expectations surrounding Apple's products are so high. It has become almost impossible for them to continue to meet them. You also see that the expectations of the consumer shift when, for example, the organization lags behind with results. Even an organization like Apple will then increasingly shift towards a 'conversation company.'
Conversation company
Finally, the 'conversation company'. I will stick with the example of the Tomorrowland organisation. Do they switzerland telegram data have no fear at all and are they so convinced of themselves? According to Steven, they have courage and self-confidence without being arrogant. You only command respect if you can actually make what you have outlined come true. It is not bad to make mistakes, organisations do not have to be afraid of them. It is about the action you take on them. According to Steven, we are often too reactive and it is more important to respond proactively to mistakes that have been made. It should become a priority for every company to be able to improve the service where it can.
Dare to choose what you want to stand for as an organization and implement this in all aspects of the organization. Self-confidence comes when your corporate values, culture and identity are optimally aligned. If something goes wrong, dare to start the conversation. There is still so much conversation potential waiting for every organization. Dare to start the conversation with your customers and be proactive in your communication instead of reactive. Don't be guided by fear, but by self-confidence.