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What is a recruitment CRM?

Posted: Sun Apr 20, 2025 9:27 am
by Jahangir655
First of all, CRM ( Customer or Candidate Relationship Management ) software is a customer management tool . In other words, a recruitment CRM is a relationship management solution that helps optimize your candidate relationship, both with potential candidates and with your existing talent pool.

But that's not all, good recruitment software also facilitates the hiring process, helps track interactions with candidates in real time, allows you to control the publication of job offers and the analysis of information from the best candidates, improves the management of job interviews and offers a user-friendly interface to easily collaborate with the rest of your recruitment team.

This is why the best recruitment platforms always offer the following features:

a centralized database to store information relating to the profiles of rcs data taiwan potential candidates including their CVs, contact details, skills and the history of all interactions they have had with you.
communication tools to track all interactions with its candidate pool across all its distribution channels, schedule follow-ups and maintain contact throughout the recruitment process.
a human resources management tool that allows you to assign and track tasks within your recruitment team.
reporting tools to track recruitment cycles and analyze key performance indicators (KPIs) such as recruitment time, candidate sourcing and recruitment budget.