1. Avoid Jargon
In today’s increasingly connected world, it’s more important than ever to be aware of the potential for cultural misunderstandings. Whether working with colleagues in other countries or interacting with customers from different cultures, it’s important to be aware of the potential for linguistic and cultural barriers.
For example, common expressions in one country may be offensive in another. Even simple gestures can have different meanings in different cultures. To avoid misunderstandings, take the time to learn about the cultures of your global colleagues and customers.
Good, inclusive writing is clear, concise, and easy to understand. It uses short, simple words and sentences and eliminates jargon. When writing for a general audience, use plain list of iceland consumer email language to clarify your message. Avoid long, complicated words and sentence constructions. Use active voice and specific, concrete words. Plain language is direct and makes the text easy to read and understand.