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For example, the official LINE account is used

Posted: Mon Jan 20, 2025 11:58 am
by Rina7RS
There is a conflict in the concepts of the generation who are accustomed to building brands. At that time, the second generation wanted to set up an official website, but the first generation did not agree. Later, they discussed a compromise with AlleyPin and turned the LINE official account into a "micro-official website" model, through connecting modules to achieve the goal of optimizing the service experience. At that time, the second generation was also very bold in promoting official accounts. They informed patients three months ago that all future appointment registrations would be transferred to LINE.

The current online registration rate is as high as 99%, and the clinic no longer provides telephone registration services. Liberation The counter manpower was originally tight, "Old brands want to transform digitally, and using LINE and matching modules is a good way." Mumu Ri'an Case: The high-quality medical brand image is embodied, and sweden mobile phone number list LINE is used to achieve an exclusive and private medical treatment experience for all appointments, strengthening the doctor-patient relationship. Success Case 2: Making good use of digital tools to create a high-quality medical experience Many brands that focus on high-end customer groups or value service experience are worried that using digital tools will make customers feel cold.

The dermatology clinic "Mumu Ri'an" from Taipei may change your mind. Mumu Ri'an, which won the Silver Award at the 2022 Berlin Design Award, focuses on high-quality medical brand image and hopes to create a sense of trust and security for patients. At this time, digital tools have become a good helper to assist the service process of the clinic as the reservation medium to create an all-appointment service model, and the paper initial consultation form is converted into an online form, which can be completed online during registration. Regardless of whether they are health insurance or self-paying patients, there is no difference in treatment.