Companies around the world have seen
Posted: Mon Jan 20, 2025 8:45 am
huge increases in productivity and ease of collaboration by switching to Slack. Find out how some of the biggest brands have done it.
1. Objective Objective Over 3,000 engineers use Slack to organize and archive their conversations, many of which include non-verbal information like code or IP addresses. Slack makes it easy to share and retrieve this data without having to scroll or dig through folders.
On the other hand, the emoji reaction feature allows your engineers to quickly respond to new messages while on the go.
2. Intuit Intuit uses Slack to streamline its customer support division and build a 360-degree view of the customer across Slack channels. It has also built 1,200 workflows in Slack across the company to automate processes, including onboarding with instant access to all the information and tools new employees need.
3. SingleThread
Slack enabled SingleThread to create a single, transparent line of communication between farm, kitchen, and restaurant staff. The farm can quickly communicate updates to the kitchen about the day’s produce, including photos to show them what owner/ partner/ shareholder email list they can expect.
With this kind of real-time exchange, there is much less product waste, as the kitchen can prepare the daily menu based on exactly what it is going to receive, and the restaurant's front-of-house staff can more accurately tell customers what to order.
4. Autodesk
Thanks to Slack, 85 Autodesk groups are now seamlessly connected. The engineering team has leveraged integrations and automation to configure Slack to streamline incident management , reducing mean time to repair.
5. Lyft Lyft has set up separate channels for each region and account to make it easier for teams to sync up, replacing weekly meetings. Integration with Zendesk helps get instant attention to support requests, while integration with Salesforce helps sales reps be more productive and close deals faster.
Best practices for using Slack the right way
We've put together time-tested tips and tricks on how to use Slack effectively for optimal productivity. We'll also cover shortcuts, advanced features, and etiquette guidelines to follow in Slack.
1. Objective Objective Over 3,000 engineers use Slack to organize and archive their conversations, many of which include non-verbal information like code or IP addresses. Slack makes it easy to share and retrieve this data without having to scroll or dig through folders.
On the other hand, the emoji reaction feature allows your engineers to quickly respond to new messages while on the go.
2. Intuit Intuit uses Slack to streamline its customer support division and build a 360-degree view of the customer across Slack channels. It has also built 1,200 workflows in Slack across the company to automate processes, including onboarding with instant access to all the information and tools new employees need.
3. SingleThread
Slack enabled SingleThread to create a single, transparent line of communication between farm, kitchen, and restaurant staff. The farm can quickly communicate updates to the kitchen about the day’s produce, including photos to show them what owner/ partner/ shareholder email list they can expect.
With this kind of real-time exchange, there is much less product waste, as the kitchen can prepare the daily menu based on exactly what it is going to receive, and the restaurant's front-of-house staff can more accurately tell customers what to order.
4. Autodesk
Thanks to Slack, 85 Autodesk groups are now seamlessly connected. The engineering team has leveraged integrations and automation to configure Slack to streamline incident management , reducing mean time to repair.
5. Lyft Lyft has set up separate channels for each region and account to make it easier for teams to sync up, replacing weekly meetings. Integration with Zendesk helps get instant attention to support requests, while integration with Salesforce helps sales reps be more productive and close deals faster.
Best practices for using Slack the right way
We've put together time-tested tips and tricks on how to use Slack effectively for optimal productivity. We'll also cover shortcuts, advanced features, and etiquette guidelines to follow in Slack.