4 advantages of ChatGPT for sales
Posted: Mon Jan 20, 2025 10:20 am
Since its appearance, ChatGPT has been a topic of conversation for its great ability to quickly generate elaborate texts based on the information it finds on the Internet, in a much more convincing way than other previous bots .
WhatsApp Image 2023 05 04 at 13.05.23 - CatalogPlayer
ChatGPT has also come with a fair amount of debate, as the texts the tool creates, while very convincing, can include fabrications. After all, as artificial intelligence , it does not have its own criteria.
This has raised concerns. However, there is a lot of research that has shown that applying ChatGPT can bring multiple benefits. In this, it has been studied that, in the business context, it can be an important competitive advantage.
In fact, the results indicate that the tool is most guatemala whatsapp data useful when used by experts in the field, who can review the AI texts. In particular, it can be a good way to improve the productivity of sales teams to increase sales.
But, knowing the risks of the tool, how can it help us in sales? Below, we present 4 advantages of applying ChatGPT to your sales team.
Advantages of applying ChatGPT in sales teams
ChatGPT offers several advantages for sales teams, which can positively influence increased productivity:
1. Increased efficiency
A major advantage of ChatGPT is that it can greatly reduce the time salespeople spend on repetitive or low-value-added tasks . This can be answering customer queries, scheduling appointments and follow-ups, searching for information, etc.
For example, ChatGPT can quickly answer questions that customers may ask on a daily basis and provide easy answers and detailed, specific information about the services the company offers.
Chatbots can reduce the time customers spend searching for information about a product or service by 80% – Stanford University
The speed of response and the fact that we are available 24 hours a day makes the work of both Administration and Sales easier, allowing them to dedicate more time to strategic and high-value tasks. This ultimately results in greater customer satisfaction.
64% of consumers consider 24/7 availability to be one of the best features of chatbots. – Gartner
platform
2. Cost reduction
This automation of repetitive tasks also leads to a reduction in company costs.
By improving team efficiency, the company can reduce support staff hiring costs without affecting performance.
Studies have shown that salespeople spend 20% of their time searching for information to prepare for a visit with the client.
ChatGPT, by making information about products and services easily accessible, reduces costs, both in terms of physical media such as paper - which makes searching for information difficult - and in terms of the time required by sellers.
In addition, consistency in customer service and access to information can eliminate common errors, which prevents extra costs.
WhatsApp Image 2023 05 04 at 13.05.23 - CatalogPlayer
ChatGPT has also come with a fair amount of debate, as the texts the tool creates, while very convincing, can include fabrications. After all, as artificial intelligence , it does not have its own criteria.
This has raised concerns. However, there is a lot of research that has shown that applying ChatGPT can bring multiple benefits. In this, it has been studied that, in the business context, it can be an important competitive advantage.
In fact, the results indicate that the tool is most guatemala whatsapp data useful when used by experts in the field, who can review the AI texts. In particular, it can be a good way to improve the productivity of sales teams to increase sales.
But, knowing the risks of the tool, how can it help us in sales? Below, we present 4 advantages of applying ChatGPT to your sales team.
Advantages of applying ChatGPT in sales teams
ChatGPT offers several advantages for sales teams, which can positively influence increased productivity:
1. Increased efficiency
A major advantage of ChatGPT is that it can greatly reduce the time salespeople spend on repetitive or low-value-added tasks . This can be answering customer queries, scheduling appointments and follow-ups, searching for information, etc.
For example, ChatGPT can quickly answer questions that customers may ask on a daily basis and provide easy answers and detailed, specific information about the services the company offers.
Chatbots can reduce the time customers spend searching for information about a product or service by 80% – Stanford University
The speed of response and the fact that we are available 24 hours a day makes the work of both Administration and Sales easier, allowing them to dedicate more time to strategic and high-value tasks. This ultimately results in greater customer satisfaction.
64% of consumers consider 24/7 availability to be one of the best features of chatbots. – Gartner
platform
2. Cost reduction
This automation of repetitive tasks also leads to a reduction in company costs.
By improving team efficiency, the company can reduce support staff hiring costs without affecting performance.
Studies have shown that salespeople spend 20% of their time searching for information to prepare for a visit with the client.
ChatGPT, by making information about products and services easily accessible, reduces costs, both in terms of physical media such as paper - which makes searching for information difficult - and in terms of the time required by sellers.
In addition, consistency in customer service and access to information can eliminate common errors, which prevents extra costs.