WPForms is a paid plugin, and you will need at least their Pro plan

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Customers who respond with a score of 7 or 8 are called “Passives.” They can be either Advocates or Detractors and are unlikely to actively recommend your company and products to their friends or colleagues.

Your final NPS score is calculated by subtracting the percentage of detractors from the percentage of promoters. The overall score ranges from -100 to 100.

A score of -100 means that all customers have a negative attitude, and a full score of 100 means that all customers who responded to the survey have a positive attitude. Typically, a score with positive numbers (0-40) is considered good, and a score of 50 or more is considered excellent.

Due to the huge popularity of NPS surveys among businesses, there are numerous very expensive survey tools that will cost you hundreds of dollars per month. These solutions are not very affordable for small businesses.

We'll show you 2 methods to create an NPS survey in WordPress. You can use WPForms or the UserFeedback plugin. Just click the links below to jump to your preferred method.


The first thing you need to do is install and activate list of kuwait cell phone number the WPForms plugin . For more details, see our step-by-step guide on how to install a WordPress plugin .


After activation, you will need to visit the WPForms” Settings page of your WordPress to enter your license key. You can find this information under your Account area on the WPForms website.

Entering the WPForms license key
After entering your license key, you need to visit the WPForms ” Addons page and locate the “Polls and Polls” addon.

Now click on the “Install Addon” button. WPForms will now install and activate the addon.