You already know that a CRM system is a practical and objective way to manage your sales funnel. Likewise, WhatsApp is certainly already part of your business routine and optimizes business relationships.
And if we told you that CRM integration for WhatsApp helps — a lot — to accelerate results, what would you say?
Key takeaways from this article:
Salespeople get three times more feedback through legal leads for sale WhatsApp than through email .
Many companies already use WhatsApp as a communication tool, and can improve this process by integrating it with other tools, such as a good CRM system .
WhatsApp is an agile tool that, integrated with a CRM, can facilitate prospecting , negotiation and closing sales with customers.
A CRM for WhatsApp allows you to automate some processes that can make a difference in sales results. Access the Guide to Success with CRM to follow some practices that have worked when implementing a CRM.
With a CRM integrated with WhatsApp, you can have more discipline when filling out data in the CRM, in addition to keeping the entire history of customer relationships in one place. CREATE A FREE ACCOUNT to test the integration of Agendor with WhatsApp with your team .
In this article, we explain how a CRM for WhatsApp works and how these two tools help attract and drive leads from the top to the bottom of the sales funnel when integrated.
If this feature interests you, then continue reading and understand everything about WhatsApp automation with CRM
And to complement your knowledge, also read: “ How to sell through WhatsApp: tips to make the app your ally in sales ”
CRM for WhatsApp is a system that integrates all conversations with customers through the messaging app. This software saves relevant lead information, which is automatically inserted into the business's sales funnel and the customer's history on the platform.
That is, it is an excellent way to not lose important data about prospects over time.
When you understand how CRM integration with WhatsApp works, you realize that it is the combination of yet another contact channel for the company. After all, the customer relationship management system allows, for example:
store the most important conversations;
access the entire message history during trading;
automate the registration of leads in CRM via WhatsApp and increase team productivity;
integrate the customer's current stage into the sales funnel;
increase scalability in customer service by sending automatic messages.
CRM for WhatsApp Business: is it worth it?
The answer is yes, without a doubt! WhatsApp is an agile tool that offers excellent results when used in conjunction with CRM strategies. According to an internal survey conducted by Agendor, salespeople receive three times more feedback through WhatsApp than through email.
If you already make good sales via WhatsApp, using all the power of CRM will only help you close even more deals!
Tip! Be sure to check out this article to understand the full potential of this tool: “ WhatsApp Business: best practices for using WhatsApp for companies ”
How to use CRM for WhatsApp?