Digitalization in company pension schemes through mass processing

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Electronically transmitted data from insurance customers can be imported into the administration system by the insurer and processed in the dark, i.e. automatically. The documents are generated as requested and sent to the insurance customers. Manual administration work by an insurer's employee can be (largely) dispensed with.


A customer portal, also known as a service portal, is a digital platform for the exchange of information and data between insurance customers and insurers. Digital communication and the exchange or archiving of documents by those involved in the company pension scheme can also be used for this purpose. Another clear advantage is that dark processing, i.e. automated processing, is possible for business transactions such as contract conclusions or company departures.

A number of IT solutions are possible for those involved in company germany consumer email list pension schemes. Which of these are possible and, above all, sensible depends on many factors. In order to be able to make an informed decision, a methodical analysis is recommended. In practice, this is often carried out in the form of workshops with selected stakeholders. The desired goals are defined together and, after determining the current status, appropriate action and design options and, if necessary, an IT strategy are developed. It is important to have this analysis carried out by trained and experienced employees. They must not only be methodologically familiar, but also have technological competence with pronounced (industry-specific) technical and business know-how. In this way, tailor-made IT strategies can be developed if necessary, but above all the desired goals can be achieved using digitalization solutions.

You can find more exciting topics from the adesso world in our previously published blog posts .


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