It is not always possible to send a message - the messenger does not find the number. Why are the same contacts in WhatsApp not available that are in the address book on the phone? There are several reasons for such desynchronization. The article contains not only instructions for setting up WhatsApp. We will tell you how to use the messenger to increase sales, how to transfer communication with clients from social networks to WhatsApp using a multi-link.
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WhatsApp does not find a contact from the phone's address book
Reasons for missing contacts in WhatsApp:
· A person deleted WhatsApp from his phone and no longer uses it
· The application version has not been updated for a long time, the application is glitchy
· The subscriber's number in the contact book is written incorrectly: it is necessary to save the phone number in international format
· Utility, application, program does not allow WhatsApp to access the phone's contact book
· Account hacked
· Viruses on the phone interfere with the operation of applications
Analysis of the reasons for incorrect operation of WhatsApp on the phone
— Find out the reason why WhatsApp was deleted from the other person’s phone, offer to restore it. Tell them about the advantages of WhatsApp.
— Check the program version: open WhatsApp, click the saudi arabia mobile number directory dot icon (top right), tap the "Settings" bar. Select "Help" — "About the program". A window will open indicating the version. Update the messenger on the
— Pay attention to the international format of the phone number. If there is no “+”, the contact will remain available for mobile communications. WhatsApp will not see it. The correct way to write down the number of Russia is +7, Belarus — +375, Ukraine — +380.
— Check your antivirus. If the antivirus program is blocked from accessing your phone's address book, the contacts will remain invisible to the messenger.
Numbers instead of contact names
This type of error occurs: WhatsApp displays contacts' phone numbers instead of people's names. To fix the error and return contacts to their correct display, set up synchronization of the messenger and contacts according to the instructions:
1. Open WhatsApp
2. Open the context menu by clicking on the three vertical dots in the upper right part of the screen.
3. Select the settings block
4. Go to the "Users and accounts" subsection
5. Go to WhatsApp > Delete Account > Delete Account.
6. After completing the manipulations, run the program.
7. Tap the "New Chat" icon
8. Call up the menu again (three dots)
9. Click on the option line “Update”
The reason for incorrect operation of programs and messengers may be the phone settings. If the above method did not help to fix the breakdown, try another one:
- Go to the phone section "Settings"
— Find the subsection “Apps and notifications”
— Find WhatsApp in the list, go to the messenger settings
- Select the "Permissions" item
— Check that all permissions are enabled.
Sync Phone Contacts and WhatsApp
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