CIAM powers the digital enterprise

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How is CIAM different from enterprise IAM?
While CIAM is a subset of Identity and Access Management (IAM), there are important differences. Unlike tools for managing business access and employee identities, CIAM is specifically designed for customer-facing purposes. Many well-known names are actively developing CIAM systems in corporate IT — Akamai, Oracle, Microsoft, Google, Amazon, as well as specialized startups such as Ping, Sailpoint, Okta, OneLogin, and ForgeRock.

As organizations move beyond web apps to mobile, IoT, and cloud- and enterprise-wide partnerships, the need for unified customer profiles with robust security is growing. By combining security, customer service, and analytics, CIAM makes it easier to onboard new customers and manage accounts, including those with partners and other third parties. It’s no croatia mobile database that the dynamic nature of CIAM is attracting a growing number of organizations in retail, travel, financial services, and other industries. By eliminating data silos and integrating advanced account management capabilities, organizations can improve security and customer experiences.

Four Key Business Technology Trends for 2022
Norm Lillis
Norm Lillis
When will we overcome the pandemic? When will workers be able to return to the office full-time? Finally, when will “normal life” return? This year has not provided answers to many questions, but nevertheless, it is necessary to make plans for the future. Norm Lillis, vice president of small business at CDW, outlined important trends on the BizTech portal that will guide IT decisions in 2020 and beyond.