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Keeping customers engaged post-purchase is essential to driving growth and securing repeat business. Messaging allows you to use your first-party customer information to create special offers, check-ins, answer account questions, and more. Delivering this level of personalization to your customers through messaging instills trust and creates a convenient experience every time.Smartphone displaying WhatsApp conversation between Anghami and customer. Anghami is wishing the customer a Happy New Year and asking if they would like to see their 2019 song stats.

Customer opts in and Anghami displays the customer's stats.Person nigeria telegram data sitting in cafe, wearing a jean jacket and smiling while reading a WhatsApp message on phoneWhat kind of results can you expect?WhatsApp has integrated with businesses all over the globe in hundreds of industries, and has achieved revenue-boosting results across the board. Higher engagement, increased click-through rates, raised ROI, and boosted overall revenue are just some of the results your business may see when using marketing messages.

Let’s look at a few examples:Person standing against white wall and wearing a purple denim jacket. They have headphones in that are plugged into a cassette player.6thStreet6thStreet is an e-commerce platform based in Dubai that sells footwear in six Middle Eastern countries. 6thStreet has no brick-and-mortar locations, but customers can order shoes online and pick them up at one of Apparel Group’s other retail stores.