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To start with the JTBD framework, interview 10-15 of your current customers who made a purchase lately.For customer profile creation, you can conduct surveys on social media and add data from Google Analytics, your CRM, Facebook and Google Ads, and so on. These tools will help you spot demographic and geographic characteristics of your typical customers.3. firms' needs, WhatsApp launched a stand-alone application, WhatsApp Business.

This tool has some helpful extra features, such as:A business profile with morocco telegram data essential information: your address, business description, email address, and website.Catalog – a virtual showcase of your products.Labels to organize your chats with customers. For instance, you can label conversations according to the stage of the sales funnel.Quick and automated replies to stay in touch with customers and provide answers immediately.

Statistics to track sent, delivered, received, and read messages.4. Create a brand personaPeople prefer to communicate with other people, not an impersonal business. Thus, to undertake successful WhatsApp marketing, you need to form your brand persona. A brand persona is a kit of traits, attitudes, and values your brand shares.Remember market leaders? All of them have personas. For instance, Apple appears to be creative and intellectual, Fanta – jolly and easy-going, Nike – passionate and vigorous.