ALICIA MACHADO
Now, moving away from the sensationalist topic, we are going to focus on presenting different mistakes made by world-renowned brands and their actions to face the crisis, which in many cases is the emergence of an opportunity to generate “positive” reach around them.
But before analyzing each case, we feel that it is a qatar mobile database priority to establish three actions, which, as obvious as they may seem, should be taken into account by every community manager to emerge unscathed from this type of situation:
As usual, CMs are often in charge of several clients at once, so it is essential to check which account they are logged into before posting . Imagine what would happen if a company like McDonald’s posted something about “The need to drink Gatorade before, during, and after physical activity,” undoubtedly an incongruity that would be the subject of ridicule.
Taking advantage of high visibility situations is often a key factor in immediately generating viral content (an aspiration that any brand can have). The issue here is that, as tedious as it may sound, it is necessary in these cases to go through a client approval process. Let's save the emails , having a WhatsApp group for all those involved is enough.
How the Community Manager can avoid mistakes on social networks
-
- Posts: 1064
- Joined: Thu Jan 02, 2025 7:12 am