WhatsApp Business is an instant messaging application specifically for entrepreneurs and small and medium businesses. This application allows businesses to interact with their customers directly through text, voice, and video messages. This application has various features to make it easier for businesses to manage messages and advertising data interactions with customers, such as business profiles, business numbers, automated messages, product/service catalogs, chat groups, and performance analytics.
In order to design this application to strengthen the relationship between businesses and customers, and to help businesses in increasing the effectiveness and efficiency of their communication with customers. This application is available for free on Android and iOS platforms.
Why is WhatsApp Business important for your business?
Reach customers more effectively and personally: WhatsApp Business allows businesses to communicate with their customers directly and personally through text, voice and video messages. It allows businesses to reach customers in a more intimate and immersive way, and provide a more positive and satisfying experience for customers.
Simplify customer communication: Businesses can set up automated messages, provide product or service information with catalogs, and manage chat groups. This makes it easy for businesses to maintain consistent and professional communication with customers.
Increase customer response speed: In today’s competitive business world, speed and responsiveness are essential. With this app, businesses can respond to customer messages quickly and efficiently, thereby increasing customer satisfaction and strengthening the relationship between business and customers.
Strengthen branding and business image: The app allows businesses to create an official business profile that can display their logo, business description, and contact information. This helps strengthen branding and business image.
Increase sales and customer loyalty: then businesses can expand their market reach and sell products or services directly through the application. Businesses can also provide better and more personalized customer service, thereby increasing customer satisfaction and loyalty.