Chatbot Karel is known from the Kofola commercial How many of you taught Karel about love

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Who uses chatbots in the Czech Republic?Although chatbots are not a hot new thing, only a few companies in the Czech Republic still use them. The most well-known ones include:

Mall.cz – answers the most frequently asked questions and provides advice on choosing a coffee machine.
AXA Assistance – takes out travel insurance with the client.
Europe 2 – you can ask about what is currently playing, find information about competitions, or write to the editorial team.
A great example of using a chatbot for research is the Pepa chatbot, which helped Eliška Vyhnánková and Michelle Losekoot find out data about social media managers.

Among global companies, it is worth mentioning, for example, austria phone number list the chatbots of CNN , BBC , Uber , Burger King and others. Bots can be used not only in the world of business, they can communicate about practically anything. You can use them to order food, ask about the weather, book a taxi or even subscribe to your favorite articles from your online magazine.

Chatbots will sooner or later become a key technology in customer service. They will certainly reach other industries over time, but this industry is only a matter of time before chatbots invade.
Bots will play an increasingly important role in the future, they are essential for scaling e-shops
Where can chatbots operate?
The ideal place for a chatbot is, of course, where your customers are. You can choose from a wide range of locations.