A classic one is customer profile creation. To explore it, follow our guide on building a buyer persona.Another way is to use the jobs to be done (JTBD) framework. If you decide to stick to this one, ask yourself these questions:Why do people use your product?What value do they want to get from it?What outcomes do they want to achieve?Whatever approach you choose, avoid guesses and speculation; explore your audience instead.
To start with the JTBD framework, interview 10-15 of your uae phone number list current customers who made a purchase lately.For customer profile creation, you can conduct surveys on social media and add data from Google Analytics, your CRM, Facebook and Google Ads, and so on. These tools will help you spot demographic and geographic characteristics of your typical customers.3. Get the business appTo meet small and large firms' needs, WhatsApp launched a stand-alone application, WhatsApp Business.
This tool has some helpful extra features, such as:A business profile with essential information: your address, business description, email address, and website.Catalog – a virtual showcase of your products.Labels to organize your chats with customers. For instance, you can label conversations according to the stage of the sales funnel.Quick and automated replies to stay in touch with customers and provide answers immediately.