What is the purpose of a CRM in the sales process?

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A sales CRM is used to improve the sales process between salespeople and customers . Our solution facilitates the collection of information, allows efficient monitoring of leads and their subsequent qualification in the conversion phase.

In addition, we are able to automate tasks and processes, so that the sale can even be made on the first visit.

In short, a sales CRM not only organizes the guatemala mobile database sales process, but also provides the tools necessary to continuously analyze and improve sales strategies and customer experience.



Key stages in the sales process for CRM
With inaCátalog we differentiate a series of stages in the sales process. These stages range from prospecting, where information on potential customers is collected, to after-sales and loyalty, where additional sales are sought. With inaCátalog CRM you can control and maximize each and every one of the following stages of the sales process:

Prospecting
At the prospecting stage, CRM helps identify and gather information about potential customers. Using data and analytics, sales teams can focus on the most promising leads, optimizing the time and resources available to capture new business.

Qualification
During qualification, CRM allows leads to be evaluated and ranked based on their conversion potential. By centralizing information about potential customers’ needs and interest, salespeople can prioritize and focus their efforts on the most qualified leads.

Diagnosis
At the diagnosis stage, CRM facilitates a deep understanding of customer issues and needs. By recording and analyzing information gathered during conversations, sales teams can design customized solutions that specifically address customer challenges.

Presentation
Presentation is key to showing how the product or service can solve the customer's needs. A CRM allows you to prepare personalized and well-informed presentations, ensuring that the most relevant benefits are highlighted for each potential customer.