Do not use complex structures and wording so that the information is read and understandable to others.
Share relevant information. Leave a review of the place where you spent the weekend with your loved ones. Avoid commenting on places you visited several years ago.
Write correctly, do not use a huge number of exclamation marks and emojis, as well as caps lock.
When writing a review, focus on details, tell how and when you contacted the company. What was different about the service, who helped you and what result you got.
Consider geolocation. It is better to leave a comment while you list of us mobile number database are in the organization, so Yandex will see by geolocation that you were really in the company and it will have no reason to reject the review.
When describing a negative experience, do not use foul language or insults.
Reviews should not be about working for the company, as they are read by potential clients, not employees. Comments about the employer can be left on job seeker websites.
You should only leave reliable reviews about places you have actually been to.
Do not use reviews to advertise your services.
Do not include personal data, personal information or contacts, either yours or those of company employees, in the text.
What to do with negative reviews?
What you definitely shouldn't do is ignore negative reviews. There are two ways to work with them: try to delete them or work on the negative feedback. Yandex Maps provides the ability to complain about reviews, but you can only delete them if they are fake. You can't delete a negative comment from a real dissatisfied customer.
You can leave a complaint from the organization's card or in the Yandex Business support service . You need to describe the reason for the complaint in detail and provide arguments as to why the review should be deleted. The request will be reviewed within 24 hours.