It comes with built-in CRM tools.

[suchona.kani.z]

Some of the other features of JivoChat include chat history, voice messages , file and screen sharing, video calls, multiple chat agents, and chat routing.

Pro

The plugin has a free version with most of the features of the paid plan.
JivoChat tracks visitor behavior on your site and offers intelligent triggers.
Provides detailed chat performance analytics and reporting.
Against

Its paid plan can be expensive, especially for small businesses.
We didn't like the fact that it offers limited customization options for chat widgets.
Sometimes it doesn't tell the visitor when the chat agent leaves the chat.
Why we recommend using JivoChat: We recommend using JivoChat if you usually chat with visitors uruguay telemarketing data on multiple platforms, as the plugin allows you to create a central place for all your messages.

7. Olark
Olark
Olark is another great chat plugin that lets you integrate chatbots and live chat widgets into your WordPress site. It’s a great option for businesses with large support teams, as it has built-in tools for monitoring employee performance.

It allows you to customize the chatbox to match your WordPress theme and also allows you to add a contact form to the widget. This can help your support team collect customer data so you can contact users later or build an email list.