So what about general AI features in your CRM?

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Generative AI has dramatically changed the way content is created. With the right prompts, it can generate articles, blog posts, and even books. This is because generative AI tools, such as ChatGPT, operate on the basis of Large Language Models (LLM).

These models are AI algorithms specifically designed to process and learn from the rich datasets available on the internet. Furthermore, these tools rely on LLM to generate human-like text and provide important information to users in minutes.

This efficiency may explain why AI is increasingly being integrated into business processes. As noted in McKinsey’s Rapid Engineering paper 1 , AI Gen tools can generate value from productivity gains of up to 4.7% of an industry’s annual revenue.

When it comes to getting a summary of a particular contact or checking high priority cases or issues that need to be addressed, ChatGPT or any other AI model may not be helpful.

However, if your CRM comes with AI capabilities, you can train the model europe cell phone number list with business-specific data so that it responds quickly to your queries. Remember that while interacting with the CRM system, it is important to create well-structured prompts for optimal results. The quality of the prompt or instructions directly affects the accuracy of the output generated by the AI.

And, to create such top-notch AI reminders to extract business insights, Vtiger has introduced Reminder Builder . Let’s not stop here, there is much more to explore.

What is Vtiger Reminder Builder
AI contextual prompts are a set of questions or instructions that you can ask AI tools in natural language to get information. For example, typing a question into the chat space, “What is CRM?” or “Draft an email copy highlighting discounts” are both prompts.