Is Your B2B Phone Number List Outdated? Check Now!

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Welcome back to Boost Productivity with Google Workspace Integration blog series. This will be the last blog in the series we are presenting before you. Hope you can gain more in-depth knowledge about Google Workspace and its integration with Vtiger CRM.

In this blog, we will discuss how to retrieve information from CRM about your contacts, deals, events, etc., directly from Google Chat with the help of Vtiger Bot.

With Artificial Intelligence (AI) unleashing its power in every field like customer service executives, receptionists, proofreaders, etc., have you ever thought of AI as a companion who can provide you with the available information at the click of a button? Yes, with the advancement of technology, you can chat with AI-powered bots individually or in group chats.

Imagine you are chatting with your team in Google Chat and europe cell phone number list suddenly your manager asks you to give him the status of a deal that is ready to close. If you are a CRM user, you would log into your CRM account and access the information from the Deals module.

But if you have integrated your Gmail account with your CRM, you will be able to access the bot in Chat or Space. And, it will pull information from your CRM if you give various commands through the Google Chat window.

Since Vtiger also has a Bot, let's dive into the process by looking at Vtiger Bot in Google Chat.

Connect to Vtiger Chatbot in Google Chat
Vtiger Bot is a virtual assistant that uses AI and Machine Learning (ML) solutions to interact with you and provide relevant information. Let’s say you are on a team call and you want to update your team about a meeting with an existing client about a new product launch. As mentioned above, you can connect to Vtiger Bot from two locations- Chat and Space.