Listen to what your customers are saying about you to build social media strategies with Mention. It helps you find relevant topics, identify influencers, and gain deep insights into customer needs. Mention scans all social media platforms like Instagram, Facebook , Forum, Twitter , and LinkedIn to identify the topic or product someone is talking about. Along with this, the tool can dive deep into competitor data to track their performance and brand reputation. It rich people database listens to social media data from various sources to filter, analyze, and improve strategies. The goal is to measure the impact of a brand on the market to create strategies to increase business. It measures customer sentiment to get an overall picture of the brand and increase or decrease the data visualization process.
Zoho Social
Manage your brand across social media platforms, monitor your image , schedule unlimited posts, and create custom reports with Zoho Social. It dives deep into the data to analyze social media performance, saving time and effort . Zoho Social is equipped with several features such as:
Posts can be scheduled based on the active time of customers. Marketers can schedule posts using best time predictions.
Create or visualize a content pipeline to organize posts with an intuitive publishing calendar
Use the dashboard to stay informed and engage with your customers.
Dive deep into social analytics to create reports using ready-made templates or custom functions.
Monitor everything from the listening panel to the live stream, from direct messages to posts.
Collaborate with your team to define workflow, discuss within the team, and define roles or permissions.
Improve and analyze brand performance with statistics, key metrics, custom reports, and scheduled reports.
Users can integrate Zoho Social with Facebook Leads Ad, LinkedIn Lead Ads , Zoho CRM , zShare Browser, Canva, and Zoho Desk. It’s a great