According to a Customer Service Index survey, 72% of business leaders think customer trust is extremely important. The survey found that the most common reason why business leaders value customer trust is that it makes their company more robust. Customers tend to choose credible businesses because they value dependability. They will choose businesses they feel confident in and can rely on, especially during times of adversity or economic distress.
Based on these insights, it makes good list of rwanda consumer email business sense to make every attempt to build customer trust through all avenues, including content strategy. High-quality blogs should be fact-checked and backed by research. Brands also regularly hire proofreading and editing services to create an extra layer of authenticity in their content.
Publishing Quality Content Improves the Brand Credibility, Which Is Highly Important for Any Business