Never miss a prospective client: You will be notified every time you are contacted and lead data will automatically be saved to your CRM system
Accurate analytics and marketing campaign measurement: You will be able to identify the marketing campaign that led a caller to contact your business, helping you identify which phone number databases campaigns are working and which need to be amended.
Drive the Customer Journey: By identifying where a lead comes from, and understanding what it is they want from your business, your sales teams are able to drive the conversation based on the individual customer - directing them down the sales funnel effectively.
Real-time Customer Data: As you are able to store all customer interactions on your CRM, your sales teams are able to better serve the customer when making or receiving a call.
Now that we have an understanding of Call Tracking and CRM integration, let's take a look at how CRM powerhouse HubSpot has made the process easier.
Introducing HubSpot CRM and Call Tracking Integration
HubSpot is the world's premier CRM software and as an innovator in its field, HubSpot now offers free call tracking software. This software helps you prioritize your sales calls, make calls directly through your browser, and of course, automatically track your calls in your HubSpot CRM.
The HubSpot call tracking system includes (but is not limited to) the following features:
Daily prioritization of high value / sales qualified calls
Store and record all your calls
Automatically log calls in your CRM - this means every team member has real-time information
Direct and easy integration with the HubSpot CRM
Lead scoring to identify priority leads
HubSpot call tracking integration is just about instantaneous and you can easily create accounts for your sales team. With this system in place, your UAE and or KSA sales teams will be making calls and closing sales quickly - bettering your bottom line and helping you beat your competitors!
The Wrap Up
Today, technology is the marketing and sales person's best friend as it allows them to not only see valuable data that optimizes the sales process and save time but also provides access to the type of information that was almost unimaginable just a decade before.
Two of the most powerful sales-professional-friendly tools are Call tracking and Customer Relationship Management platforms. Tracking technology can help a marketing or salesperson understand how invested a prospect is in the purchasing cycle. For example, how many times they have contacted your business, what product or service they are interested in, and how they came across your business. All of these things matter and data suggests that the more invested a prospect is in the sales process, the more likely they are to buy from you.
If you are interested in using Call Tracking and CRM technology for your business in the UAE and or KSA,, look no further than Nexa. Contact us today.