Red Wing Shoes' website where they promote free shipping and return policies as soon as you land on-site.
Coupled with a generous and explicit return policy and guarantee, customers know exactly what to expect and understand that the brand is willing to commit to their customers.
Just make sure you can stick to whatever promises you make. Failure to do so can result in an unflattering call-out.
8. Keep customers in the loop about your latest denmark b2b leads products, launches and updates
Remember: Your customers aren’t mind-readers.
And besides, they’re likely juggling a ton of different products at any given time.
Rather than assume they’re aware of your latest update or read your most recent marketing email, you need to make an effort to keep them in the loop through social media as well. Build product launches and updates into your content calendar to make sure customers are informed and engaged.
An X/Twitter post from Otter.ai announcing Otter AI Chat.
9. Establish a follow-up frequency that keeps customers engaged
Again, staying on positive terms with your customers means being proactive.
Frequent check-ins, such as outreach emails or calls, help. But you have to walk a fine line between checking in and potentially annoying your audience.
The 30-day guarantee listed on Red Wing Shoes' website.
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