In our experience, a B2B portal is necessary if:
you have a large volume of wholesale sales or are experiencing rapid growth, your wholesale customer base is increasing, or you are reaching a new target audience/expanding the geography of your work;
there are problems with managing current processes: delays in order processing, workload of managers, errors in orders and invoices, difficulties in communication and management;
You receive self-service requests and 24/7 access from your afghanistan consumer email list customers;
there is a need to automate routine tasks and integrate with current systems;
the analysis of trends and the market situation provided an understanding that competitors already have automated solutions that you do not have;
it is necessary to reduce costs by automating processes and increase revenues through better service and personalized offers, work on increasing the average bill and customer base;
There is a need to improve customer experience: personalization of offers and transparency of information;
there are technical capabilities: availability of IT resources and partnerships with IT companies.
Let's look at some of these situations in more detail.
How to Understand That a Business Needs a B2B Portal
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