Frequently asked questions about manager competencies

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This is a way of assigning various tasks to staff. This skill is required to build business processes, and at first glance it seems that everything is very simple, but there are nuances.

It is not enough to simply tell an employee that he must prepare a report or conduct an analysis of the results of an advertising campaign.

An effective manager's responsibilities include the ability to convey ideas and check whether the subordinate has understood the assignment correctly. Otherwise, micromanagement will arise, which will reduce the director's effectiveness to zero.

You need to be able to papua new guinea email list analyze your employees' skills and find their strengths, based on which you will delegate and distribute tasks. For this purpose, you can conduct competency talks and practical testing.

To effectively delegate tasks, you need to:

be able to assess the skills of subordinates and identify their strengths;

conduct an analysis of employee workload;

explain tasks clearly;

clarify how the employee understood the assignment and explain again if there are any inaccuracies;

set specific and achievable deadlines;

offer help if the employee cannot do something;

evaluate work objectively and praise staff for their achievements.

Literature:

Brian Tracy "Delegation and Management";

John Tscholl "Real Empowerment: Employee Autonomy as the Key to Success";

Kate Keenan "Delegation of Authority";

Maria Urban "Success through other people's hands. Effective delegation of authority";

Laura Stack, “Faster Together: 12 Principles of Team Effectiveness.”

Responsibility
A strong leader takes responsibility for both successes and failures and creates an atmosphere of mutual responsibility in the team, when employees know that good and bad results depend on each of them.

Responsibility

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The boss does not deny his mistakes and apologizes to his colleagues if he is wrong. He will not put himself first if he knows that he has made minimal efforts to achieve good results. He always behaves honestly with the team and values ​​the personal time of his colleagues. To become responsible, you need to:

be able to admit your mistakes;

objectively assess the situation and establish boundaries of responsibility;

implement personal work rules and adhere to them;

tell your loved ones about your plans so that there is no opportunity to retreat;

be able to apologize for mistakes.

Literature:

Brandon Webb "Be Afraid But Do It: A Special Forces Guide to Fear Management"

Peter Bregman, "Emotional Courage: How to Take Charge, Face Difficult Conversations, and Inspire Others"

Joseph Hallinan "Why Do We Wrong?"

Arbinger Institute "Open Mind: How to Go Beyond Your Own Point of View"

Steve Peters "The Chimp Paradox: How to Manage Your Emotions to Achieve Your Goals".