Become an invisible participant

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If you skip the bot's replica without further response from the visitor, the process will end. In this case, the bot will automatically send a final message, which can be activated in the settings below.

By default, the content marked in gray will be sent, but you can formulate your own version in the specified field. After the final message, the visitor will see a button to restart the scenario.

Continue the interaction for the remaining reactions from the visitor in a similar manner. It is important to review all the points with the visitor's responses to ensure that the script continues accordingly.

In order to ensure the possibility albania email list of instant communication between the visitor and the operator, it is recommended to leave the bot message field empty.

If the visitor selects this response option, he will be automatically sent to the chat, which will result in the operators receiving a notification about a new message and the opportunity to provide advice to the client.

Before placing the bot on the main page, do not forget to save the script by clicking the "Save" button at the bottom of the screen.

Interactive robot for communication

Source: shutterstock.com

To launch the chatbot after completing the scenario development, you need to create a new automatic action in the "Automatic actions" section and configure the activation conditions.

If you want the bot script to be activated only when the chat window is open, set the condition "Chat window status: open" in the automatic action settings.

To check the bot's functionality, it is recommended to first test it on a less visited page, specifying the link in the corresponding "Current URL" condition.

Test the script yourself. If it works, update the link in the automatic execution parameters, record the changes, and relieve the support service from the constant need to respond to typical requests.