Three Keys to an Effective Virtual Training Communication Plan
We’ve learned that the more our trainers communicate, the more we neutralize confusion and improve the experience for learners. There are three keys to breaking through confusion:
Over-communicating. With virtual training, one-and-done communication does not work. Develop and execute a systematic ongoing communication plan in advance for every virtual course you teach. Even when croatia telegram data you feel like you communicate enough, you probably don’t.
Clear and concise communication. Review it once, review it twice, and be sure that anyone who reads, listens to, or watches it will understand exactly what you are communicating. Keep your message direct and brief.
Being available. Make sure that learners have easy access to you for questions and troubleshooting—and be responsive. In situations where you are not available, ensure that learners have an alternate contact point.
Your virtual training communication plan for each delivery should:
Get important information in the hands of learners early and often
Remove excuses for not having the information or understanding the information
Build emotional connections with learners
Create buzz and excitement for the course
Give you the moral high ground with learners and leaders who may blame you for their failure to read, listen to, or watch what you send them
To accomplish these objectives, it is up to you to leverage every communication channel at your disposal to connect with your learners before, during, and after training.
Leverage Multiple Communication Channels
Never assume that people are reading and consuming what you send them.