Artificial intelligence, machine learning, and chatbot technologies are increasingly being used on the internet. You may be wondering if it's time to implement chatbots in your business. But is a chatbot worth it for smaller businesses?
Chatbots are mostly deployed in larger companies, where they replace user support. A chatbot can tirelessly answer monotonous, repetitive customer questions, which can be given a clear answer or refer the customer to an exhaustive source of information.
It also responds quickly and is morocco phone number data operational 24 hours a day. This makes the work of human user support employees easier, who can focus on more complex problems where the information provided by the chatbot is not enough and human intervention is necessary. However, is it worth running a chatbot in smaller companies, where there is not such a pressure on user support?
Here are 15 signals that it's time to invest in a chatbot for your business.
1. You have a blog
A chatbot can ensure your posts have a high viewership . It can send notifications about new blog posts via Facebook Messenger, which guarantees you an open rate up to eight times higher than with email.
2. You use email marketing
Sending offers using a chatbot has the same advantages as sending them by email - but it is more natural and attractive to recipients, has a higher open rate, and does not have such a bad reputation as emailing.
Is your business suitable for using chatbots?
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