Frivolous staff
The American publication Harvard Business Review conducted a study among 800 employees of various call centers.
Experts found out whether the words italy girl whatsapp number and tone of communication of salespeople affect the rate of sales growth. As a result, it was discovered that in 37% of cases, the manners of the staff increased the motivation to purchase the product. In 63% of situations, sales workers were not interested in the buyer, which, in fact, affected the decrease in the number of sales and even provoked a decrease in TR.
Therefore, it is necessary to work on staff training. Organize trainings and develop a control system to make sure that the employee is busy and solving common problems, and not just whiling away time at work for a salary.
reasons reducing the rate of sales growth
The product is not relevant and is not in demand among people
Let's look at an example. You filled up your car to the brim, when suddenly you were offered the same amount of gas at a big discount. What do you do? You'll probably refuse. By analogy, a company can make excellent, quite advantageous offers for which there is no demand from customers.
The reason for this situation may be competitors who have successfully placed their gas stations. Or the use of substitutes in the product, which explains the reduced cost of gasoline. It is necessary to accurately study the needs of the target audience and, as a result, offer customers a unique, winning option.