Certification integrations: integrate with hubspot, help scout, zendesk, happyfox, . Salesforce, etc, for seamless and accurate data flow between systems pros useful features like ai . for 360° view, customized workflows, agent coaching, etceffortless to use and quickly . Integrates with multiple toolsprovides responsive supportindustry-grade data security and privacylimitations doesn't have built-in tools to . Track how well agents are performing, make sure they meet quality standardscannot help you decide .
How many agents you need at different timesno mobile app to risk managers email list check or work on . Tickets when they're not at their desksmight not be the best choice if you get . A lot of simple, repetitive customer support questionspricingomnichannel (annual plans):growth: $29 per user per monthbusiness: . $69 per user per monthenterprise: available on requestvoice-only annual plansgrowth: $25 per user per monthbusiness: . $40 per user per monthenterprise: available on requestchat-only annual plansgrowth: $15 per user per monthbusiness: .
$30 per user per monthenterprise: available on requestratingsg2: 45/5 (700+ reviews)freshworks - best for smaller . Teams requiring essential customer email management featuresfreshworks customer service suite by freshdesk is a popular . Option to manage customer emails it offers an ai-powered, efficient solution to simplify email management . For your support team and contribute to excellent customer service you’ll get a unified interface . For customer context from communication across all channels, with powerful ai chatbots to boost your .
Chatbots granular dashboards
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