Additionally, ai can take care of rote tasks and busywork to free up employees for more strategic and value-added work, empowering them to do more at scale. Employees can find creative solutions to complex or unique problems. They also bring expertise to vetting the recommendations made by ai for accuracy, ethics, and emotion. This helps retail experience where everyone is speaking in the brand voice. The result? More sales at better margins.
What you can do: as ai helps evolve the role of employees, keep afghanistan phone number list in mind that it will require new skills of your workers. Be prepared to train store associates and home-office employees as part of your ai retail strategy, an investment that will improve the customer (and employee) experience, as well as the bottom line.
Prioritize practical use cases
simple use cases that help you meet existing business objectives make for quick wins and immediate roi. For example, give a nod to predictive product recommendations: over the last 12 months, 13% of all online sales were influenced by product recommendations generated by ai.
You’ll find value in simple tasks that improve the customer experience. Build an ai-powered solution that addresses a single customer pain point. Once it proves successful, use those learnings to continue building out your retail ai strategy to solve existing challenges.