Are Public Phone Number Databases Legal?

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To take advantage of this feature, you need to install Vtiger Calculus AI. This will allow you to store your bot customer conversations safely and securely in your CRM without any risk of losing them.


The Bot Queries tab shows bot-related conversations, including queries and responses from different sources (Live Chat, Cases, etc.)

For example, if a customer asks a question via Live Chat, the bot will respond by reading your current FAQ or help document (Article). The Bot Queries tab stores all relevant details about the interaction, including the query, the bot's response, the source of the query, etc. You can:

Evaluate the Bot's response by accepting or rejecting the response according to the Accepted or Rejected block.
Review customer feedback to see if customers are satisfied with the feedback under Unrated block.
Keep track of the number of questions the bot was unable to answer in the No Answers block section.
Now let's explore the different types of queries that come up.

Internal and external queries
You can record internal and external queries from europe cell phone number list colleagues and customers as well as related GPT responses in Bot Management.

Internal Queries: Sales, marketing, and support reps can retrieve the required data using Vtiger's Ask Calculus AI . For example, a sales rep can ask Calculus AI to provide a summary of leads generated last week or the number of deals converted monthly. A marketing rep can use the same summary to draft a blog or a short email copy. A support rep can ask about the number of cases opened in a particular week or month.
External queries: These are questions that customers have about your business, products or services. Bots or live chat agents can handle such incoming queries and provide timely answers.