The Role of AI in Phone Number Validation

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Now, what can be done to reduce customer churn and improve customer referrals? Let’s dig deeper into that.You may think your product is better, but if you don’t show them how it will benefit them, they may walk away and look for other options in the market. Here are a few tips to improve your onboarding experience:

Build a clear referral strategy
Have a clear plan with defined goals and steps involved in onboarding. You can send a personalized welcome email thanking them for choosing your products and services. You can also include a brief overview of their expectations from the onboarding process.

Behavioral training
One of the best ways to provide a superior onboarding experience is to conduct training. Use Learning Management Software (LMS) to create and publish the ideal courses for your customers.

You can deliver information in different learning formats like recorded live training sessions, europe cell phone number list instructional videos, infographics, etc. and let users choose the learning format.

LMS also allows you to create customized courses that best suit their needs. You can track their progress and gain insights. Finally, you can provide them with certificates or badges after they successfully complete the course.


Knowledge base is the best self-service portal you can provide to your customers. Prepare a knowledge base for your customers and give them access so that they can check information at their convenience. This will reduce the dependency on support representatives and they will be able to resolve queries quickly.