Moreover, in the new release “Weightlessness” Marta analyzes the client base and herself suggests who and what to sell.
An example of the Bitrix team during a presentation. Before Easter, a confectionery received 200 orders for Easter cakes, Easter cakes, and other holiday products. AI generated another 112 potential deals based on portugal phone number data purchase history. As a result, the conversion was 35% — that's +50% to the usual revenue!6.png
“Now managers don’t waste time on cold calls – AI itself finds warm clients,” the team explains.
The Bitrix team presented three key scenarios in working with artificial intelligence to significantly save employees' time:
Automatic transcription of calls – the platform analyzes audio recordings of telephone conversations and independently fills out customer cards in the CRM, eliminating manual data entry.
Smart sales scripts – the tool not only monitors the quality of communication between managers and clients, but also provides personalized recommendations for improving communication.
Speech analytics – technology evaluates call effectiveness in real time, helping to take service and sales to the next level.
Online booking forms with payment - clients book themselves
You no longer need to waste time coordinating a time - your business clients themselves choose the date, specialist and make an advance payment.7.png
What else?
Integration with CRM - all records are automatically entered into the system.
Waiting list - if a customer cancels an appointment, their place is offered to someone else.
Payment in one click (SBP, bank cards and other payment methods).
“One of our clients, a dental chain, increased their schedule fill rate by 40% thanks to the updated features,” the team says.
Company structure: cross-functional teams
Now, on the work portal, you can quickly assemble a project team from employees of different departments:
Lawyers + marketers + developers - all in one team.
Chats, calendars and tasks are automatically created for the new group.
“It used to take 2-3 days to assemble a team, now it takes 5 minutes,” the developers share.
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